Law 29
Quebec Availability Guarantee Exclusion - Mercedes-Benz Canada Inc. ("MBC")
To the fullest extent permitted by law and in accordance with the Quebec Consumer Protection Act (CQLR, c. P-40.1) (the "Act"), MBC does not guarantee the availability of vehicle spare parts,
vehicle repair services or information necessary for the maintenance or repair of vehicles.
The above exclusion does not affect the application of the new vehicle limited warranty, the extended limited warranty, or the contractual warranty applicable to genuine Mercedes-Benz replacement parts.
MBC remains committed to meeting its customers' needs for automotive parts, service, and information. Please contact your preferred Mercedes-Benz dealer or the MBC Customer Service Center at 1-800-387-0100 or online at Customer Service | Mercedes-Benz Canada for any assistance requests.
Further information is available at the following address:
Replacement parts : Genuine parts | Mercedes-Benz Canada
Repair Services : Vehicle Service and Maintenance | Mercedes-Benz Canada
Information needed for the maintenance or repair of equipment: Technical Information | Mercedes-Benz Canada
Access to vehicle data.
Vehicle data for diagnostic, maintenance, or repair purposes can be obtained via the vehicle's on-board diagnostic system. Additional data can also be accessed through an independent service provider subscribed to Mercedes-Benz's exclusive diagnostic systems, or through your preferred authorized Mercedes-Benz dealer. These parties may charge a fee for their services.